Support
My game is lagging. What should I do?
Usually, such issues are caused by unstable internet connection between your device and our game server.
Here are some steps that may help you to fix the issue:
- Close any running applications or other programs using bandwidth.
- Restart your device. If you do not restart your device frequently your memory can start to get full and your device may slow down.
- Restart your router by unplugging it and plugging it back in.
- Make sure your device is not overheating. If your device is running hot it could cause performance issues.
- Switch between wi-fi and 4G connection. Please note that if you are using the mobile data there is a greater likelihood that the connection to the game server will be unstable.