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My game is lagging. What should I do?

Usually, such issues are caused by unstable internet connection between your device and our game server.

Here are some steps that may help you to fix the issue:

  1. Close any running applications or other programs using bandwidth.
  2. Restart your device. If you do not restart your device frequently your memory can start to get full and your device may slow down.
  3. Restart your router by unplugging it and plugging it back in.
  4. Switch between wi-fi and 4G connection. 
  5. Make sure your device is not overheating. If your device is running hot it could cause performance issues.

Also, please note that if you are using the mobile data there is a greater likelihood that the connection to the game server will be unstable.

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If you still have a question that needs an answer, please contact support.